FREQUENTLY ASKED QUESTIONS.
Do you service or remove acrylic or hard gels?
Removing artificial nail extensions is something we pride ourselves on book a Remove and Rehab appointment for the most gentle removal you have ever experienced! Currently, we do not service acrylic or sculpting gels as part of our regular menu. LCN Boost with shellac is an excellent option for those who are looking to switch over their product. Please call us to discuss how we can assist your specific need.
Can I host an event at the Nail Studio?
We do host private events! Please email us at email@example.com to speak to the general manager to discuss your event.
I want to come with a group of friends. How do I book?
Please email us at firstname.lastname@example.org to book manicures for parties of four or more.
What if I'm late?
We understand things occasionally come up. With this in mind, we'll hold your appointment for 15 minutes. Should you arrive later than that, we may not be able to accommodate you (so as not to inconvenience other guests), or we may offer you the option of a faster service, for example a manicure without design or a polish change.
Your time is valuable. For this reason, ROSE HIP Nail Studio has chosen to be an appointment based business so that we may guarantee you prompt service at the time you have booked. Within this appointment based system, late cancellations and no shows adversely affect other clients as well as our hard working gratuity-based staff. As a courtesy to our clients and staff, we require credit card information to hold all bookings.
Cancellations are requested to be made at least 24 hours in advance by calling, texting, or emailing. Cancellations less than 24 hours in advance, and no-shows will be assessed a $25 cancellation fee per appointment.
If a client is late for an appointment, we reserve the right to shorten the service as necessary to respect the next booked client, but if more than 15 minutes late, we must consider the appointment a no show.
Please let us know if there is anything else we can help with! We look forward to seeing you in the Studio!